How to Create Battlecards Sales Reps Will Actually Reference (Hint: It's Not What Marketing Thinks)
In the fast-paced world of startups, having a solid battlecard strategy is crucial for equipping your sales team with the ammunition they need to outmaneuver the competition. However, as a product marketer, I've learned that simply churning out dense, feature-laden battlecards is often a recipe for disappointment – and a waste of valuable resources.
The Harsh Reality: Sales Reps Rarely Reference Traditional Battlecards
Let's face it: most traditional battlecards end up gathering virtual dust on shared drives or buried in email inboxes. Why? Because they're typically created from a marketer's perspective, emphasizing product features and technical specifications that, while important, fail to address the real-world challenges and objections sales reps encounter daily.
Shifting the Mindset: Battlecards as Conversation Starters
To create battlecards that sales reps will actually reference, we need to shift our mindset. Instead of treating them as static repositories of product information, we should view battlecards as dynamic conversation starters – tools that empower sales reps to engage prospects in meaningful dialogues and address their unique pain points.
Step 1: Immerse Yourself in the Sales Trenches
The first step in creating effective battlecards is to immerse yourself in the sales trenches. Attend sales calls, listen to recorded conversations, and actively seek out feedback from your sales team. This hands-on approach will help you understand the common objections, concerns, and decision-making processes prospects face, enabling you to craft battlecards that directly address these pain points.
Step 2: Distill Complex Concepts into Digestible Narratives
Once you've gained a deep understanding of the sales landscape, it's time to distill complex product concepts into digestible narratives. Instead of overwhelming sales reps with technical jargon, focus on crafting compelling stories that resonate with prospects' real-world challenges. Use analogies and relatable examples to illustrate how your product can solve their problems and drive tangible business outcomes.
Step 3: Prioritize Concise, Scannable Formats
Sales reps are constantly on the move, juggling multiple prospects and deals simultaneously. To ensure your battlecards are easily accessible and consumable, prioritize concise, scannable formats. Break down information into bite-sized chunks, use bullet points and bold formatting to highlight key points, and leverage visual aids like diagrams and infographics to convey complex ideas quickly.
Embracing Collaboration and Iteration
Creating effective battlecards is an iterative process that requires close collaboration between product marketing and sales teams. Regularly solicit feedback, incorporate real-world examples and success stories, and continuously refine your battlecards to ensure they remain relevant and impactful.
By shifting our mindset and embracing a more collaborative, sales-centric approach, we can transform battlecards from static documents into powerful tools that empower sales reps to engage prospects more effectively, overcome objections with confidence, and ultimately, win more deals.
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